Welcome to the RHL Activities Store

Terms & Conditions of Sale

T’s & C’s

Tickets/Passes/Bookings are non-refundable and will not be exchanged.

The organisers shall not be liable for any loss, injury or damage within the event boundaries.

It is illegal to resell tickets/wristbands/passes. Should a ticket/wristband be re sold or transferred for profit or commercial gain by anyone the ticket/wristband/pass shall be void and the holder be refused entry to or ejected from the event.

The entire ticket/wristband/pass is required to gain admission to the Event. Printed receipts are not acceptable. All tickets/wristbands/passes are security printed, and any attempt to present any other ticket/wristband/pass may lead to refusal of admission and possible prosecution. Unauthorised vendors will be prosecuted.

Please keep your ticket/wristband/pass safe and in good condition as a duplicate ticket/wristband/pass will not be issued if it is lost or stolen and a defaced or illegible ticket may become invalidated.

This ticket/wristband/pass relates to access to public areas of the venue only. The ticketholder/wristband/pass holder shall not access or attempt to access any other areas including without limitation the track. Offenders will be prosecuted.

Discount codes/UCR references can only be used for one complete transaction and not multiple transactions. 

The ticketholder/wristband holder shall not bring into the venue or use or display at or around the venue any sponsorship, promotional or marketing materials. The ticketholder shall not offer or distribute within or around the venue any consumer article or commercial product or service or any leaflet relating thereto.

The date of the Event and/or the support programme may be subject to change by RHL Activities Ltd, in which circumstances ticketholders agree that their tickets will be valid for the Event as changed, and no refunds or exchanges will be available.

The ticketholder shall be entitled to a refund or exchange (at the Companies election) in respect of this ticket if the Event is cancelled in its entirety prior to the commencement of the Event for reason(s) that are within the reasonable control of RHL Activities Ltd.

If the Event is cancelled or otherwise changed for reasons that are beyond RHL Activities Ltd reasonable control including, but without limitation, compliance with any law or governmental order, accident, rule or restrictions, adverse weather, fire, disease, war or terrorist activity, commotion, acts of God, strikes or other industrial action, breakdown of plant, machinery or any failure of gas, water service, electricity or similar supplies, then RHL Activities Ltd shall in such circumstances have no liability to the ticketholder for any loss or damage suffered as a result of such cancellation/termination or other change.

Ticket/pass holders acknowledge that they may be exposed to the risk of physical harm due to the nature of the Event. RHL Activities Ltd will not be liable for any injury, loss or damage to you or your property except to the extent that any such injury, loss or damage is caused by the negligence of RHL Activities Ltd, its employees or authorised agents. Without prejudice to the foregoing, RHL Activities Ltd excludes to the maximum extent permitted by law any liability for such injury, loss or damage.

By purchasing a ticket/wristband/pass to an RHL event you are accepting the terms and conditions by which the Company trades. This relates to all sales, to include, but not wholly exclusive, general, corporate and hospitality.